Current Roles
Product Manager and UX Designer, TavernAero.com (Freelance)
Since April 2020
Overhauled a community website for usability, security, and SEO ranking. Worked with users to understand their needs and reduce friction for major use cases, cut page load times in half, and standardized site styles.
Product Manager, YMT Vacations
Since August 2017
Developed and managed tour products for a B2C travel company, launching 3-6 new products each year and mentoring 6 junior team members. Recognized four times by the executive team for global excellence.
Technologies
- Python, SQL, PHP, Java
- AWS
- Google Analytics, HotJar, Hubspot
- Trello, Airtable
- GitHub, GitPod
- Balsamiq, Figma, Miro
- QlikView, Tableau
- Slack, Zoom, Discord
- MS Excel power user
Education and Certifications
- BA, University of Florida, 2012
- Google Analytics Basic Certification, Google, 2017
- Professional Scrum Product Owner, Scrum.org, 2019
Just for Fun
- I ride motorcycles both on the streets and at the racetrack
- I speak English, Spanish, and some Mandarin
- Besides the US, I’ve also lived in Madrid, Cadiz, Beijing, and Hong Kong
Past Roles
Product Owner/Manager, Code for America: Hack for LA (Volunteer)
October 2019 – July 2020
https://hackforla.org/projects/home-unite-us
Lead an Agile team of 5-20 software engineers, data scientists, and designers to launch a SaaS web app for LA County homeless services providers. Worked with brigade leaders to gain 3 new clients, and recruited ~20 volunteers to the team.
Product Manager Southern California, Tourico Holidays
August 2016 – August 2017
Worked closely with B2B client partners to find ways to optimize revenue through Tourico’s B2B2C booking platform. This role relied heavily on data analysis to stay on top of market trends and competitors’ strategies, as well as customer success management.
Product Manager Southeast Asia, Tourico Holidays
April 2014 – August 2016
Relocated to Hong Kong to lead the restarting of Tourico’s Asia-Pacific product team. Worked closely with both clients and internal sales partners to optimize page placement, localization, and production.
Product Specialist, Tourico Holidays
January 2014 – April 2014
Selected for Tourico’s product management training program, where new product managers worked directly with executive company leadership to learn and expand best practices and strategy.
Research Assistant, Klee Laboratory at UF
June 2011 – January 2014
Worked on a team of undergraduate, graduate, and post doctorate researchers to analyze transgenic tomato plants for taste and other heritable traits. Processed thousands of samples by PCR, gas and gel chromatography, and cell culture.